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Privacy Policy

Last Updated: 2026-08-22

Privacy at a Glance

  • What we collect: Identity details, payment info, and technical device data.
  • Why we collect it: To manage your account, process payouts, and prevent fraud.
  • Who sees it: Only our internal team and trusted service partners (e.g., payment processors).
  • How long we keep it: For the life of your account plus the period required by Philippines law.
  • Your control: You can request data access or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy describes how phspin collects, uses, and protects your information when you use our platform. This policy applies exclusively to users residing in the Philippines.

Please note that this policy only covers the phspin website and official applications. It does not apply to third-party websites, payment portals, or external links that you may visit after leaving our platform. We encourage you to review the privacy policies of any external site you visit.

2. Personal Information We Collect

To provide a secure gaming environment, we collect the following categories of data:

Account and Identity Data

Information provided during registration, such as your username, contact details, and date of birth, used to establish your identity and ensure you meet the age requirements.

Verification Documents

Government-issued identification and proof of address provided during the Know Your Customer (KYC) process to prevent identity theft and money laundering.

Payment Data

Details related to your deposits and withdrawals, including payment method identifiers, to ensure funds are transferred securely and accurately.

Gaming and Transaction Activity

Records of games played, bet amounts, winnings, and transaction history, used to manage bonuses and monitor for fair play.

Technical and Device Data

IP addresses, browser types, operating systems, and device identifiers collected automatically to optimize site performance and detect multi-accounting.

Support Communication

Records of your interactions with our customer service team via our available support channels to resolve account issues.

3. How We Collect Data

We collect information through three primary channels:

  1. Directly from You: When you create an account, verify your identity, or contact our support team.
  2. Automatically: Through cookies and technical logs as you navigate our platform.
  3. Partner Service Providers: From trusted partners, such as payment processors or identity verification services, to confirm the validity of your transactions and identity.

4. Why We Use Your Data

Your data is processed for the following purposes:

  • Account Management: Creating and maintaining your user profile.
  • Financial Transactions: Processing deposits and withdrawals and managing PHP currency balances.
  • Security: Verifying your age and identity to prevent fraud, underage gambling, and the creation of multiple accounts.
  • Optimization: Personalizing the content you see to improve your overall experience.
  • Legal Compliance: Fulfilling the mandatory reporting and record-keeping obligations applicable to gambling operators in the Philippines.
  • Marketing: Sending promotional offers only if you have explicitly opted in to receive them.

5. When We Share Your Data

We do not sell your personal data to third parties. We only share information with:

  • Service Providers: Payment processors, KYC verification providers, and technical infrastructure hosts that allow us to operate the site.
  • Legal Authorities: When required by law or to respond to valid legal requests from regulatory bodies.

6. How We Protect Your Data

We implement a multi-layered security strategy to safeguard your information:

  • Encryption: Use of industry-standard encryption for data in transit.
  • Access Control: Strict internal policies that limit data access to only those employees who require it for operational purposes.
  • Payment Isolation: Payment data is handled through secure channels to ensure sensitive financial details are not stored unnecessarily on our servers.
  • Continuous Monitoring: Regular technical audits to detect and prevent unauthorized access.

7. Cookies and Tracking

We use cookies to remember your preferences and improve site security. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

You have the following rights regarding your personal data:

  • Access and Correction: You may request a copy of your data or ask us to correct inaccuracies.
  • Deletion and Portability: You can request the deletion of your account or the transfer of your data to another service.
  • Objection and Withdrawal: You may object to certain types of processing or withdraw your consent for marketing at any time.

To exercise these rights, please contact us via the channels available on our Support page. Note that even after an account is closed, we are legally required to retain certain data to comply with anti-money laundering and gambling regulations in the Philippines.

9. How Long We Retain Data

We retain your personal information for as long as your account is active. Once an account is closed, data is kept only for the period required by applicable law in the Philippines to meet legal, tax, or regulatory obligations.

10. Age Limits

Access to phspin is strictly limited to individuals aged 18 years or older. If we discover that an account belongs to a minor, we will immediately suspend the account and void any winnings. Parents or guardians who suspect a minor is using our platform should report this immediately via our support channels.

11. Cross-Border Transfers

Some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and maintain a level of protection consistent with our privacy standards.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be published on this page. We encourage you to check the "Last Updated" date at the top of this page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to our dedicated team through the contact methods provided on our Support page.